Privacy Policy
Table of Contents
Introduction
Welcome to Zealverra. We value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase on zealverra.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information to provide better services to all our customers. The types of information we collect include:
- Personal Details: Name, email address, phone number, and shipping/billing address.
- Payment Information: Card details or payment method, processed securely through trusted payment gateways.
- Account Information: Username, password, and order history when you create an account.
- Device & Usage Data: IP address, browser type, pages visited, and time spent on our website.
Note
We never store your complete card details on our servers. All payment transactions are handled by PCI-DSS compliant payment partners.
How We Use Your Information
The information we collect is used for the following purposes:
| Purpose | Description |
|---|---|
| Order Processing | To process and deliver your orders, and send order updates. |
| Customer Support | To respond to your queries, complaints, and support requests. |
| Personalization | To recommend products based on your browsing and purchase history. |
| Marketing | To send promotional emails and offers, only with your consent. |
| Security | To detect and prevent fraud or unauthorized activity. |
Data Security
We implement industry-standard security measures, including SSL encryption, secure servers, and restricted access controls, to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
- Access, update, or correct your personal information at any time.
- Request deletion of your account and associated data.
- Opt out of marketing emails by clicking the unsubscribe link.
- Request a copy of the data we hold about you.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
Have Questions?
If you have any questions or concerns about this Privacy Policy or how we handle your data, feel free to reach out to us.
Contact Support